RETURNS & EXCHANGE POLICY
14-Day Return & Exchange Policy
We want you to love what you ordered. If something's not right, we've got you covered.
Exchange Policy
Need a Different Size?
- Pack the product in its original packaging with all tags attached.
- Contact us at +92 321 7332678 to request a size exchange.
- Ship/deliver it to our office (address will be provided).
- We’ll send the new size once we receive your return (subject to availability).
- Process takes 4 to 6 working days.
Want to Exchange for Another Product?
Same process—pack it, send it back with all tags, and we’ll send your new item once confirmed.
Important: Product must be unused, unwashed, and include original tags, labels, and poly bag.
Return Policy
Want a Refund?
- Contact us at stoicgritofficial@gmail.com or WhatsApp +92 321 7332678.
- Send the product back to our office address (provided after return request).
- Once we confirm it is unused with all tags attached, we will process your refund.
How You'll Get Your Money Back:
Bank Transfer, JazzCash, or Easypaisa. Refunds take 5 to 10 working days to process.
Important Notes
- Customer pays return/exchange shipping fees.
- Exchanges depend on stock availability.
- Products must be unworn, unwashed, and in original condition.